By using Dealer On Call's services, you (the Dealer) agree to these Terms of Service. If you do not agree, do not use the service. These Terms apply to all Dealers who have agreed to work with Dealer On Call.
Dealer On Call provides an AI-powered phone receptionist that:
We do not guarantee that every caller will book an appointment. Results depend on call volume, the Dealer's inventory data accuracy, and other factors outside our control.
By using our service, you agree to:
Dealer On Call will work with each Dealer during a 3–5 business day setup process. Going live is contingent on completion of this setup. We reserve the right to delay launch if required integrations or information are not provided by the Dealer.
We aim to maintain continuous service availability. Scheduled maintenance, third-party infrastructure outages, or force majeure events may cause temporary interruptions. We will make reasonable efforts to notify Dealers of planned downtime.
Pricing is agreed upon per Dealer. Invoices are issued monthly. Late payment may result in temporary service suspension. Price changes will be communicated with at least 30 days' notice.
The Dealer On Call system, AI models, and workflow technology are our proprietary property. The Dealer's inventory data and call recordings remain the Dealer's property. We receive a license to use that data solely to provide the service.
Our liability for any claim arising out of this service is limited to the amount paid by the Dealer in the 3 months preceding the claim. We are not liable for lost deals, lost revenue, or indirect damages.
Either party may terminate with 30 days written notice. We may terminate immediately for material breach (e.g., non-payment after 30 days, illegal use). On termination, call data is retained for 90 days then deleted.
These Terms are governed by the laws of the United States. Disputes will be resolved through binding arbitration or in the appropriate courts.
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